Customer chats
First replies, opening hours, prices and booking requests, at any hour.
Solutions
AI agents that take work off your team
An AI agent does more than chat. It reads your records, uses tools, and finishes a task, then asks a person when a decision matters.
What AI agent automation means
A chatbot answers questions. An AI agent can also act: look up a branch, book a service, send a payment link, or prepare a report. Good agent automation decides in advance which actions an agent may take on its own and which need a person's yes.
Where agents help first
Bookings
Finding free slots with the right staff and making the booking.
Scheduled jobs
A weekly report, unpaid bookings, or the morning's news, run on a schedule.
Event follow-ups
Acting when a booking is made or cancelled, a payment comes in, or a new lead arrives.
How Exodus helps
AI agents in Base
Create agents that answer on WhatsApp, Telegram, LINE and web chat, teach them from your documents, and let them take bookings.
AI agentsBots in Ask Base
Make bots that run on a schedule or when something happens, with limits on what they may send on their own.
Ask BaseA.C.T. Programme
Our seven-stage programme: understand one workflow, redesign it, build it and measure the result.
See A.C.T.What AI handles, and what stays with people
AI handles
- Routine replies and look-ups
- Bookings that need no payment
- Scheduled checks and reports
- Drafts for your review
People stay responsible for
- Payments, refunds and deletes
- Changes to staff access and billing
- Complaints and sensitive chats
- Anything the agent holds for approval
Questions
How is an AI agent different from a chatbot?
A chatbot mostly answers. An agent can also use tools and take actions inside limits you set. Read more in AI agents vs chatbots.
Can an agent act without asking?
Only for actions you allow. In Base, changes that need a yes show a card first, and money, deletes and access changes never run on their own.
Find your first agent workflow
Tell us where your team spends its time. We will suggest where an agent helps first.