Customer replies
AI agents reply to customers on your chat channels, in your brand's tone of voice.
Base by Exodus
Drafts for the writing your business does every day
Base helps with the writing that piles up: replies to customers, captions for posts, notes to your team and documents. You check it before it goes out.
Where Base writes for you
Broadcasts
Write one message to many customers, picked by branch or tag, and send now or later.
Social captions
Write the caption, first comment and tags for a post, then schedule it.
Staff emails
A bot with the email tool can email your team with a subject, a message and a PDF it made. It never emails customers.
PDFs
Bots can make a PDF, for example a weekly report, and attach it to a staff email.
Invoice layout
Attach an invoice you already use (a picture, PDF or HTML file) and ask Ask Base to copy its look.
Your brand's voice
In Brand settings, set your languages, tone of voice and target audience. AI agents that answer your customers keep your brand's voice.
You approve before it goes out
- Ask Base shows a card before it changes or sends anything that needs your yes.
- Social posts wait for your OK. A bot started by an event may only save a Social draft on its own.
- A bot that emails staff shows who gets it first, and nothing is sent until it is approved.
Related
Try it on your own business
Start free, then pick the plan that fits your team. Subscribe now and we add USD 10 in credits to your account.