Chat
One team inbox for WhatsApp, Telegram, LINE and web chat, with AI replies and hand-over.
See ChatSolutions
Every channel, one conversation
Customers move between channels. Omnichannel engagement means your team sees one customer, not four separate chats.
What omnichannel means
Multichannel is being on many channels. Omnichannel is connecting them, so each conversation, booking and payment sits on the same customer record and any person on your team can pick it up.
Omnichannel vs multichannel explains the difference.
How Exodus helps
Customer records
Clients and leads in Base, with each booking, payment and recent question on their record.
See BaseBroadcasts
Send one message to customers in a branch or with a tag, now or later.
ChannelsGood practice
- Reply on the channel the customer chose.
- Keep one record per customer.
- Let customers reach a person on every channel.
- Send broadcasts only to people who expect them.
Try it on your own business
Start free, then pick the plan that fits your team. Subscribe now and we add USD 10 in credits to your account.