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Web chat on your website
Answer visitors on your own website, with an AI agent or a team, in the same inbox as your other channels.
Let an agent answer
New assignment
In Chat, press Web Chat, then AI Assignment, then New assignment.
Where and who
Pick the room, then the agent or team that answers there.
How it answers
Turn Auto reply on and set a fallback message.
Turn it on
Press Create assignment.
Good to know
- People added to a team get its Team inbox in Web Chat.
- An agent can take bookings on web chat when Take bookings is on.
Related
Try it on your own business
Start free, then pick the plan that fits your team. Subscribe now and we add USD 10 in credits to your account.