Resident requests
Answer routine questions and log maintenance requests with the details needed.
Explore DeskIndustries · Property management
AI and automation for property management
Property managers juggle residents, owners, contractors and viewings. AI can take the routine messages and keep requests moving.
Workflows where AI helps
Viewing bookings
Book viewings with the right staff on chat.
Explore ChatBuilding knowledge
House rules, facilities and procedures, answered from approved documents.
Explore KnowledgeNotices
Send broadcasts to residents of a building, now or later.
Explore ChatOversight we build in
- Approved building documents only
- Escalation for urgent and safety issues
- Role-based access by property
- Human approval for payments and disputes
Working with us
The workflows behind knowledge, communication, service and marketing are similar across industries, so we discuss each sector case by case. Tell us how your team works today and we will tell you honestly where AI helps.
Property management FAQs
Can AI handle urgent repairs?
AI should recognise urgent issues and pass them to a person straight away. Safety issues always go to people.
Can we separate buildings?
Yes. In Base, branches can represent properties, and staff can be limited to some branches.
Related
All industries
Every sector we write about.
Read moreA.C.T. Programme
Find your first AI win.
Read moreBase
The business hub.
Read moreTalk about AI for property management
Tell us the workflow that takes most of your team's time.