Appointment booking
Book appointments with the right practitioner on chat, inside their working hours.
Explore BaseIndustries · Healthcare
AI and automation for healthcare clinics
Clinics spend much of the day on bookings, reminders and the same front-desk questions. AI can handle those, while clinical matters stay with clinicians.
Workflows where AI helps
Reminders
Send booking reminders before each appointment.
Explore BaseFront-desk questions
Opening hours, locations, prices and preparation instructions, from approved sources.
Explore ChatStaff knowledge
SOPs and policies answered for staff.
Explore KnowledgeOversight we build in
- No diagnosis or medical advice from AI
- Clinical questions go to clinicians
- Approved information only
- Role-based access to patient records
- Data handling aligned to applicable regulation
Working with us
The workflows behind knowledge, communication, service and marketing are similar across industries, so we discuss each sector case by case. Tell us how your team works today and we will tell you honestly where AI helps.
Healthcare FAQs
Can AI answer medical questions?
No. We design AI to handle bookings and practical questions, and to pass anything clinical to a person.
Can patients move their own bookings?
In Base, an AI agent can move or cancel a booking that involves no payment. Paid bookings go to your team.
Related
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Tell us the workflow that takes most of your team's time.